{"id":3058,"date":"2025-09-18T15:43:37","date_gmt":"2025-09-18T19:43:37","guid":{"rendered":"https:\/\/autrementdit.ca\/plain-language-2\/"},"modified":"2025-11-19T11:15:04","modified_gmt":"2025-11-19T16:15:04","slug":"plain-language","status":"publish","type":"page","link":"https:\/\/autrementdit.ca\/en\/plain-language\/","title":{"rendered":"Plain language"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”#F7F7F7″ background_color_gradient_direction=”90deg” background_enable_image=”off” background_size=”contain” background_position=”center_right” min_height=”330px” custom_padding=”76px||76px||true|” background_last_edited=”on|tablet” use_background_color_gradient_tablet=”on” use_background_color_gradient_phone=”off” background_color_gradient_stops_tablet=”#ffffff 0%|rgba(255,255,255,0) 100%” background_color_gradient_overlays_image_tablet=”on” background_color_gradient_start_tablet=”#ffffff” background_color_gradient_end_tablet=”rgba(255,255,255,0)” background_size_phone=”initial” background_position_tablet=”top_right” background_position_phone=”top_right” border_color_bottom=”#39C2D7″ global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|tablet” _builder_version=”4.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width_tablet=”” width_phone=”” width_last_edited=”on|tablet” custom_padding_tablet=”|0px|||false|false” custom_padding_phone=”40px|20px|40px|20px|true|true” background_color_phone=”#FFFFFF” background_last_edited=”on|phone” background_enable_color_phone=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text content_tablet=”<\/p>\n

What is plain language?<\/h1>\n

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What is plain language?<\/h1>\n

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Plain language<\/h1>\n

[\/et_pb_text][et_pb_text content_tablet=”<\/p>\n

What is plain language?<\/h1>\n

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What is plain language?<\/h1>\n

” content_last_edited=”off|tablet” admin_label=”Notre fa\u00e7on de lire a chang\u00e9.” _builder_version=”4.27.4″ _module_preset=”d729f5cc-7f62-4b1e-a780-586457c7ded7″ header_2_text_align=”center” header_2_font_size=”54px” header_3_font=”|300|||||||” header_3_font_size=”46px” header_font_size_phone=”38px” header_2_font_size_tablet=”” header_2_font_size_phone=”36px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

A writing approach supported by an ISO standard since 2023<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”vertical-align” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text ul_type=”none” admin_label=”C\u2019est une fa\u00e7on de revoir un document dans tous ses aspects” _builder_version=”4.27.4″ text_font=”|600|||||||” text_font_size=”20px” ul_font_size=”18px” ul_line_height=”1.8em” header_2_font=”||||||||” header_4_font=”||||||||” header_4_text_color=”#5f6c84″ header_4_font_size=”32px” width=”100%” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n

What is plain language?<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ width=”96%” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” module_alignment=”left” custom_padding_tablet=”” custom_padding_phone=”|10px||” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Its essence is simple. It involves adapting documents to the needs of the people who will be reading them. This way, we make sure that the intended audience can read, understand, and use them easily.<\/p>\n

<\/p>\n

To achieve this, the plain language principles require us to pay particular attention to:<\/p>\n

[\/et_pb_text][et_pb_blurb title=”The choice of information” use_icon=”on” font_icon=”E||divi||400″ _builder_version=”4.27.4″ width=”59%” custom_margin=”||0px|35px|false|false” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”The organization and visual presentation of information” use_icon=”on” font_icon=”E||divi||400″ _builder_version=”4.27.4″ width=”78%” custom_margin=”||0px|35px|false|false” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”The wording of information” use_icon=”on” font_icon=”E||divi||400″ _builder_version=”4.27.4″ width=”100%” custom_margin=”||0px|35px|false|false” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/autrementdit.ca\/wp-content\/uploads\/2018\/10\/trombones.jpg” alt=”Plain language saves you time and money” align=”center” _builder_version=”4.27.4″ _module_preset=”default” width=”60%” width_tablet=”45%” width_phone=”80%” width_last_edited=”on|tablet” filter_opacity=”80%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” module_class=”reverse-columns-mobile” _builder_version=”4.27.4″ _module_preset=”default” max_width=”1106px” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”100px||||false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/autrementdit.ca\/wp-content\/uploads\/2025\/09\/trois-trombones.webp” alt=”Autrement dit – Plain language” title_text=”Plain language” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” disabled_on=”off|off|off” _builder_version=”4.27.4″ width=”350px” width_tablet=”350px” width_phone=”100%” width_last_edited=”on|tablet” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

\n <\/p>\n

[\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ module_class=”vertical-align” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text ul_type=”none” admin_label=”C\u2019est une fa\u00e7on de revoir un document dans tous ses aspects” _builder_version=”4.27.4″ text_font=”|600|||||||” text_font_size=”20px” ul_font_size=”18px” ul_line_height=”1.8em” header_2_font=”||||||||” header_4_font=”||||||||” header_4_text_color=”#5f6c84″ header_4_font_size=”32px” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n

Who uses plain language<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ link_font=”||||on||||” width=”96%” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” module_alignment=”left” custom_padding_tablet=”” custom_padding_phone=”|10px||” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

More and more organizations and businesses around the world are using plain language to make sure they communicate clearly. They come from the public sector, as well as the private and non-prof<\/span>it sectors.<\/p>\n

<\/p>\n

These organizations and businesses have one thing in common: they do their best to make their communications accessible to the people they write to.<\/p>\n

<\/p>\n

In Quebec, the website quebec.ca<\/a> is a good example of the use of plain language.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ next_background_color=”#ffffff” _builder_version=”4.16″ _module_preset=”default” background_color=”#39C2D7″ custom_padding=”73px||114px|||” bottom_divider_style=”arrow” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Le langage clair et simple, \u00e7a rapporte!” _builder_version=”4.16″ header_2_font=”||||||||” header_2_text_color=”#FFFFFF” header_2_line_height=”1.5em” header_3_font=”|300|||||||” header_3_font_size=”46px” width_tablet=”80%” width_phone=”” width_last_edited=”on|tablet” module_alignment=”left” header_2_font_size_tablet=”” header_2_font_size_phone=”32px” header_2_font_size_last_edited=”on|phone” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

Plain language pays off!<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Learn by Doing” _builder_version=”4.16″ custom_margin=”||0px||false|false” custom_padding=”||0px|||” custom_padding_tablet=”” custom_padding_phone=”40px||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” custom_padding_last_edited=”on|phone” module_class=”reverse-columns-mobile” _builder_version=”4.22.1″ custom_padding_tablet=”” custom_padding_phone=”20px||” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”vertical-align” _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text ul_type=”none” admin_label=”Le langage clair et simple inspire confiance et rassure” _builder_version=”4.27.4″ text_font=”|600|||||||” text_font_size=”20px” ul_font_size=”18px” ul_line_height=”1.8em” header_4_text_color=”#5f6c84″ header_4_font_size=”32px” max_width=”80%” max_width_tablet=”” max_width_phone=”100%” max_width_last_edited=”on|tablet” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n

Plain language is the key to make a good f<\/span>irst impression<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ width=”95%” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” module_alignment=”left” custom_padding_tablet=”” custom_padding_phone=”|10px||” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]The f<\/span>irst contact people have with you is often through your website or your documents.<\/p>\n

Using plain language also means paying attention to the way your communications look. To make a good f<\/span>irst impression, they should look accessible and easy to browse. This way, you make people want to read them.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/autrementdit.ca\/wp-content\/uploads\/2021\/06\/punaise2.jpg” alt=”Plain language” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” disabled_on=”off|off|off” _builder_version=”4.27.4″ max_width=”60%” max_width_tablet=”50%” max_width_phone=”90%” max_width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

\n <\/p>\n

[\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.22.1″ custom_padding=”50px|0px|0|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”kj-vertical-align” _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/autrementdit.ca\/wp-content\/uploads\/2018\/10\/paperclips.jpg” alt=”Plain language enhances your credibility” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” disabled_on=”off|off|off” _builder_version=”4.16″ max_width=”70%” max_width_tablet=”” max_width_phone=”100%” max_width_last_edited=”on|phone” module_alignment=”center” animation_direction=”left” global_colors_info=”{}”]<\/p>\n

\n <\/p>\n

[\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ module_class=”kj-vertical-align” _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text ul_type=”none” admin_label=”Le langage clair et simple am\u00e9liore votre cr\u00e9dibilit\u00e9” _builder_version=”4.16″ text_font=”|600|||||||” text_font_size=”20px” ul_font_size=”18px” ul_line_height=”1.8em” header_4_text_color=”#5f6c84″ header_4_font_size=”32px” width=”70%” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n

Plain language enhances your credibility<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ width=”88%” global_colors_info=”{}”]By using plain language, you make sure that the information is presented in a way that answers your audience’s questions.<\/p>\n

This shows that you are attentive to their needs, which fosters trust.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ custom_padding=”50px|0px|0|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”kj-vertical-align” _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text ul_type=”none” admin_label=”C\u2019est une fa\u00e7on de revoir un document dans tous ses aspects” _builder_version=”4.27.4″ text_font=”|600|||||||” text_font_size=”20px” ul_font_size=”18px” ul_line_height=”1.8em” header_4_text_color=”#5f6c84″ header_4_font_size=”32px” width_tablet=”80%” width_phone=”95%” width_last_edited=”on|tablet” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n

Plain language makes communicating eff<\/span>icient<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ width=”88%” global_colors_info=”{}”]By communicating clearly, you make it easier for people to understand and use the information they need.<\/p>\n

You could even save time and money because you will notice:[\/et_pb_text][et_pb_blurb title=”Fewer calls for clarification” use_icon=”on” font_icon=”E||divi||400″ _builder_version=”4.27.4″ width=”95%” custom_margin=”||0px|35px|false|false” hover_enabled=”0″ global_colors_info=”{}” header_font=”Open Sans||||||||” header_font_size=”17px” sticky_enabled=”0″][\/et_pb_blurb][et_pb_blurb title=”Fewer unnecessary back and forths” use_icon=”on” font_icon=”E||divi||400″ _builder_version=”4.16″ custom_margin=”||0px|35px|false|false” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Fewer incomplete forms received” use_icon=”on” font_icon=”E||divi||400″ _builder_version=”4.16″ width=”81%” custom_margin=”||0px|35px|false|false” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ module_class=”kj-vertical-align” _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/autrementdit.ca\/wp-content\/uploads\/2023\/09\/epluchures-de-crayon.jpg” alt=”Plain language enhances your credibility” title_text=”epluchures-de-crayon” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” disabled_on=”off|off|off” _builder_version=”4.22.1″ max_width=”50%” max_width_tablet=”” max_width_phone=”100%” max_width_last_edited=”on|phone” module_alignment=”center” animation_direction=”left” global_colors_info=”{}”]<\/p>\n

\n <\/p>\n

[\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” make_equal=”on” module_class=” et_pb_row_fullwidth reverse-columns-mobile” _builder_version=”4.16″ background_size=”initial” background_position=”bottom_right” width=”100%” width_tablet=”80%” width_phone=”” width_last_edited=”on|desktop” max_width=”1250px” max_width_tablet=”80%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”0|0px|0|0px|false|false” make_fullwidth=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”kj-vertical-align” _builder_version=”4.16″ custom_padding=”|||” custom_css_main_element=”margin: auto auto 0;” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/autrementdit.ca\/wp-content\/uploads\/2018\/10\/papier-crayon.jpg” alt=”Plain language consulting services” disabled_on=”on|off|off” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ module_class=”kj-vertical-align” _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text ul_type=”none” admin_label=”C\u2019est une fa\u00e7on de revoir un document dans tous ses aspects” _builder_version=”4.27.4″ text_font=”|600|||||||” text_font_size=”20px” ul_font_size=”18px” ul_line_height=”1.8em” header_4_text_color=”#5f6c84″ header_4_font_size=”32px” width=”70%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n

Plain language democratizes access to information<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” width=”87%” width_tablet=”99%” width_phone=”99%” width_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

By making your information accessible, you make sure that the people you want to reach have access to the information, regardless of their reading ability. This supports their decision-making and empowers them.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”service” _builder_version=”4.22.1″ background_image=”https:\/\/autrementdit.ca\/wp-content\/uploads\/2018\/10\/fond-papier-blanc-pale.jpg” parallax=”on” custom_padding=”100px||100px||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.1″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”|40px||40px|false|true” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text ul_type=”none” admin_label=”Autrement dit est l\u00e0 pour vous\u2026 ” _builder_version=”4.22.2″ text_font=”|600|||||||” text_font_size=”20px” ul_font_size=”18px” ul_line_height=”1.8em” header_3_font_size=”30px” header_4_text_color=”#5f6c84″ header_4_font_size=”32px” global_colors_info=”{}”]<\/p>\n

An ISO standard
for plain language<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.22.1″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”0px|40px||40px|false|true” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”vertical-align” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ module_alignment=”left” global_colors_info=”{}”]<\/p>\n

ISO 24495-1 provides a framework for the practice of plain language. It is intended for anyone who creates documents. It provides principles and guidelines applicable to almost all written languages.<\/p>\n

<\/p>\n

All the services we offer comply with this standard.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ module_class=”vertical-align” _builder_version=”4.22.1″ _module_preset=”default” background_color=”#F7F7F7″ custom_padding=”20px|50px|20px|50px|true|true” custom_padding_tablet=”” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” custom_css_main_element=”margin:auto;” box_shadow_style=”preset3″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ width=”90%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” module_alignment=”left” global_colors_info=”{}”]ISO is the International Organization for Standardization. It issues quality standards in a variety of f<\/span>ields. The standards developed by ISO are the results of international consensus.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”contact” _builder_version=”4.16″ background_color=”#39C2D7″ background_blend=”overlay” custom_margin=”0px|||||” custom_padding=”55px|0px|55px|0px|true|false” top_divider_color=”#bccb5d” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Le langage clair et simple, \u00e7a rapporte!” _builder_version=”4.16″ header_2_font=”||||||||” header_2_text_align=”center” header_2_text_color=”#FFFFFF” header_2_line_height=”1.5em” header_3_font=”|300|||||||” header_3_font_size=”46px” module_alignment=”left” header_2_text_align_tablet=”” header_2_text_align_phone=”left” header_2_text_align_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”32px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Discover our plain language consulting services<\/h2>\n

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