Privacy policy

Our Privacy Policy describes Autrement dit’s privacy practices.

Autrement dit is a Quebec-based general partnership that offers a range of plain language writing and rewriting consulting services to simplify communication in organizations and businesses.

How to accept our privacy policy

By browsing our site, you consent to the practices described in this Privacy Policy. This policy applies to:

The personal information you provide to us
How we use it
The circumstances in which we may disclose it

This policy does not cover the practices of Autrement dit’s third-party partners. Our partners have their own privacy policies.

Personal information collected with your consent

In this Privacy Policy, “personal information” means any personally identifiable information collected with your consent. This may include, but is not limited to, your first and last name, email address, personal or business contact information, gender, or age.

When we collect your information

You may provide us with some of your information in the following ways:

By submitting an inquiry or comment via our website form, email, or other means of communication.

By attending an event organized by Autrement dit, such as a training session, webinar or conference.

By participating in a consultation or usability test, responding to a survey, or responding to an offer or promotion.

By subscribing to our social media accounts, Facebook or LinkedIn, or by responding to our publications.

By agreeing to receive marketing communications via email.

By applying for a job with Autrement dit.

How we store your information

The information you voluntarily provide is carefully collected and stored. It is only used for the professional purposes of Autrement dit. This may be to contact you as a customer, or because you have expressed an interest in participating in our consultations or usability tests.

What we do with your information

Your information will only be used for the purpose for which it was collected.

We do not share your personal information with any other third party. We take great care of it. In fact, we treat it as if it were our own.

We may use your information to communicate with you. For example, we may want to

Ask you if you’d like to give us feedback to help us improve our site.

Collect your testimonials to enrich our website or a promotional document

Offer you services

We are respectful and limit these communications.

Don’t want to be contacted at all? No problem. Just let us know.

Cookies and other information collected

Like most Web sites, our site uses cookies. Cookies are files that are kept on your computer’s hard drive or web browser to collect information such as your language preference, browsing history, and browser type and version.

Some types of cookies are essential, and you can’t disable them, while others aren’t.

Functional Cookies

We use functional cookies to give you the best experience on our site. They cannot be used to obtain personal information. These cookies are essential as they ensure the smooth operation of our site and give you access to all its features. You cannot disable them.

Analytical Cookies

We also use the following analytical cookies to better understand who is visiting our site:

Google Analytics

Facebook Pixel

These tools do not reveal anyone’s identity but tell us about people who may be interested in our services. They collect general information such as gender, age group, region of access, type of search, device used and length of time spent on our site.

We use this information to improve our website and to better target our publications and advertising on social media, particularly Facebook and LinkedIn. We do not use this information for any other purpose.

You can opt out of using analytical cookies through our website. You can also disable them through your web browser.

Information collected during a payment

When you make a financial transaction with Autrement dit, you may be asked to provide your billing address and telephone number, in addition to your first and last name and email address.

The use of third party payment processors does not involve the collection or storage of your payment information, such as bank account or credit card information. The collection and use of your payment information is subject to the privacy policies of those third party payment processors.

Access and correction of your information

By law, you have the right to access and correct the personal information we hold about you.

If you wish to access, review, correct, or withdraw your consent to the use of your personal information, you may send an email to info@autrementdit.ca to request access, correction, or removal of the personal information you have provided to us.

Security of Your Information

We take all necessary and reasonable steps to protect the confidentiality, accuracy, and reliability of the information you provide to us.

We also use appropriate technical and organizational security measures to protect your information from loss, misuse, destruction, unauthorized access, copying or alteration.

How long we keep your information

We will keep your information for as long as necessary to fulfill the purposes for which you provided it to us, unless a longer retention period is authorized or required by applicable law, or retention is required for legitimate business or legal reasons.

Each situation is assessed on a case-by-case basis depending on the nature of the information, why and how it was collected and processed, and the relevant legal or operational retention requirements.