What is plain language?
The ways of reading have changed.
So we have to change the way we write!
So we have to change the way we write!
Plain language is a way to review all aspects of a document:
The organization of information
The right words to convey the information
The visual presentation
The goal is to make your information:
Easy to find
Easy to read
Easy to understand
Easy to use
Plain language pays off!
Plain language saves you time and even money:
Fewer calls for clarification
Fewer unnecessary back and forths
Fewer incomplete forms received
Plain language enhances your credibility
Your image depends on it: the public’s first contact with your organization or business is often through your documents and your website.
Plain language inspires trust and reassures
You allow people to better understand your services. You thereby show that you are attentive to their needs.